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Medical Social Services

Our licensed medical social workers help patients and families navigate the emotional, social, and practical challenges that come with serious illness or injury — connecting you with resources, counseling, and long-term care planning.

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Nurse counseling patient

What Our Medical Social Workers Do

  • Psychosocial assessment — understanding emotional and social needs
  • Individual and family counseling and emotional support
  • Long-term care planning and discharge planning coordination
  • Community resource identification and referrals
  • Financial assistance navigation and insurance guidance
  • Advanced care planning (living wills, healthcare directives)
  • Crisis intervention and mental health support
  • Caregiver stress assessment and support resources

Why Medical Social Services Matter

  • Illness affects far more than the body — emotional and social needs are just as real
  • Navigating the healthcare system is complex; social workers simplify it
  • Connecting to the right community resources can dramatically improve quality of life
  • Family members and caregivers benefit from guidance and support too
  • Planning ahead reduces crisis and helps ensure wishes are honored

Who Benefits from This Service?

  • Patients and families overwhelmed by the social and emotional impact of illness
  • Those who need help identifying community resources or financial assistance
  • Families navigating decisions about long-term care placement
  • Patients who need support with advance care planning
  • Caregivers experiencing stress, burnout, or uncertainty
  • Anyone whose physician has prescribed medical social work services
See If You Qualify

Medicare & Insurance Coverage

Home health services prescribed by a physician are typically covered by Medicare Part A & B and most private insurance plans. Contact us — we'll help you understand your benefits at no obligation.

Other Home Health Services

Explore our full range of home health services:

Skilled Nursing Physical Therapy Occupational Therapy Speech Therapy Home Health Aide Services

Frequently Asked Questions

What does a medical social worker do that a regular counselor doesn't?

Medical social workers specialize in the intersection of health, mental well-being, and social systems. They understand the healthcare landscape and can navigate insurance, benefits, community programs, and care transitions in ways a general counselor typically cannot.

Is this covered by Medicare?

Yes — medical social services are a covered Medicare home health benefit when prescribed by a physician as part of a home health care plan, and when the patient meets homebound criteria.

Can a social worker help me plan for the future?

Absolutely. Advance care planning — including help with living wills, healthcare proxies, and conversations about long-term goals — is an important part of what our social workers offer.

What if a family member is struggling to cope?

Family support is central to our social work services. We offer guidance, counseling referrals, and caregiver resources to help the whole family navigate a difficult situation together.

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Contact us

Our goal is to collaborate with you on care decisions, not to take control. You maintain leadership over your care plan while we provide the expertise and support you need.

Get in Touch

Address
Bay Area, California

Office Hours

Monday - Friday: 8:00 AM - 6:00 PM

Saturday: 9:00 AM - 3:00 PM

Sunday: Closed

24/7 Emergency Care Available

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